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Virtual Clinic
In response to the evolving COVID-19 pandemic, Shenandoah Medical Center has introduced Virtual Clinic services for preliminary screening of sick patients, follow-up visits, and routine check-ups. The SMC Virtual Clinic allows patients to see a provider within the comfort of their own home. If you feel sick, and don't need immediate in-person care, or have a follow-up appointment, SMC's Virtual Clinic provides an easy way to connect with your healthcare provider through a scheduled video or phone call appointment.
The Virtual Clinic provides a comfortable and safe environment for both healthcare staff and patients as the COVID-19 pandemic continues to develop. Your Virtual Clinic visit may result in an in-person, follow-up care and/or screening if your provider deems necessary.
You can schedule a Virtual Clinic appointment by calling 712-246-7400.
Services
- Annual exam follow-up
- Minor urgent care
- Chronic condition management
- Review screening & lab results
- Manage medications
- Well woman exam follow-up
- Family planning & preconception care
- Review lab results
- Observe treatment plans
- Manage medications
- Postoperative care
- Manage medications
- Observe treatment plans
- Counseling services
- Manage medications
System Requirements
SMC Virtual Clinic currently offers video appointments with the following platforms:
-
Facetime
- Must have an Apple product (i.e. iPhone, iPad, Mac computer)
-
Google Duo
- Must have a smartphone, tablet, PC (PC must have camera and microphone)
- Click Here for guidance on how to download Google Duo
In order to utilize either of the platforms listed above, a reliable phone service and/or internet connection is required. If you are unable to utilize either platform, you may opt for a Virtual Clinic visit via phone call.
FAQ's
No, a virtual clinic visit is available to anyone, no matter where they are located. We welcome new patients to take advantage of this service.
Our providers are able to treat patients age 2 years and older via a Virtual Clinic visit. All children under the age 18, must have a parent/guardian present during the entire duration of the virtual clinic visit.
Our SMC Clinic providers in Primary Care, Women's Health, General Surgery, Orthopedics, and Behavioral Health are all available for Virtual Clinic visits.
Yes, if a provider believes medication is warranted, he/she is able to prescribe non-narcotic medications (no controlled substances), which will be sent directly to the pharmacy of your choice.
Yes, the Virtual Clinic visit is safe and private, and is HIPAA-compliant.
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